This agreement governs your use of the Teluma application on Apple devices. It is the end-user licence agreement for the app, and it replaces Apple's standard EULA.
Effective 4 September 2026 · Applies to the Teluma iOS, iPadOS and macOS application (app.teluma.ios)
Two things to know before you install. Teluma supplies no channels and no content of any kind — you must bring your own lawful playlist. And Teluma is for adults: the minimum age of use is 18.
These Terms of Use form a binding agreement between you and FaceyIT FZ-LLC, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates ("we", "us"). By downloading, installing or using Teluma you accept them. If you do not accept them, do not use the app.
This agreement is concluded between you and us alone, not with Apple. It applies in place of Apple's Standard End User Licence Agreement, and its terms may not be less protective of you than the Usage Rules in the Apple Media Services Terms and Conditions; where they conflict, those Usage Rules prevail.
Teluma is a media player. It plays media addressed by URLs that you enter: an M3U/M3U8 playlist, an optional XMLTV guide, or the credentials of an Xtream account you hold.
Teluma does not include, host, sell, resell, aggregate, index, recommend or provide access to any channel, stream, film or other content. It ships no catalogue and no directory of sources, and it offers no way to search for one. We have no relationship with any content provider and receive no share of what you pay one.
The subscription described in section 6 unlocks features of the app — playback, the programme guide and catch-up. It unlocks no content, because we have none to unlock.
You are solely responsible for the playlists, guides, accounts and streams you add to Teluma, and for holding the rights or permissions needed to access them. You agree to use the app only for content you are lawfully entitled to receive, and in compliance with the laws that apply to you.
We do not verify, inspect, moderate, classify or endorse anything you add. We cannot: the app has no server through which your traffic passes. Any dispute over content, billing, quality or availability is between you and your provider.
You must not use Teluma to infringe copyright or other rights, to circumvent technical protection measures, or to access content unlawfully in your jurisdiction. We may not be able to detect such use, but that does not make it permitted.
Teluma is for users aged 18 or over. By using it you confirm that you are at least 18, or that you have reached the age of majority in your jurisdiction if that age is higher.
The reason is the nature of the app: it plays unmoderated third-party streams supplied by you, whose content we neither curate nor classify, and which may include material unsuitable for minors.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use Teluma on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The app is licensed, not sold.
You may not copy, redistribute, rent, lease, lend, sell or sublicense the app; reverse-engineer, decompile or disassemble it except to the extent the law expressly permits; or remove any proprietary notice.
All rights in the app, its name, its icon and its design remain ours.
Teluma is free to download. A free trial of three days runs from when you first get the app on your Apple Account — not from when you first open it — and requires no purchase. Reinstalling does not start a new trial. After it ends, an active subscription is required to play media. Browsing your playlist, the guide and the settings remains free.
Local prices are set by the App Store for your storefront and may differ. Payment is charged to your Apple Account on confirmation of purchase. The subscription renews automatically at the same period and price unless you cancel at least 24 hours before the current period ends. Your account is charged for renewal within 24 hours of the end of the period.
Manage or cancel your subscription at any time in the Settings app under your Apple Account; deleting Teluma does not cancel it. Purchases can be restored on another device with Restore Purchases.
Refunds are handled by Apple under the Apple Media Services Terms and Conditions. We cannot issue refunds for App Store purchases. Prices may change; a change to your renewal price takes effect only after Apple has notified you and, where required, you have consented.
Teluma lets you hide chosen channels and categories behind a PIN of your own. This is a convenience feature over your own list, not content filtering, moderation or classification: the app cannot know what any stream contains. Keep your PIN private; if you forget it, the only remedy is to reset the app's data. We cannot recover it.
We may add, change or remove features, and we may end support for older operating-system versions. Playback depends on your provider, your network and Apple's platform, none of which we control, so we cannot promise that any particular stream, guide or catch-up window will work.
To the fullest extent permitted by law, Teluma is provided "as is" and "as available", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the app will be uninterrupted or error-free, or that it will work with any given provider. Nothing here excludes rights you have as a consumer that cannot be excluded by law.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, revenue or profit, arising from your use of the app or from any content you access through it.
Our total liability for any claim relating to the app is limited to the amount you paid us, or through the App Store for the app, in the twelve months before the claim arose.
The following applies because Teluma is distributed through the App Store:
This licence ends if you stop using the app or breach these terms. On termination you must delete the app. Sections 3, 9, 10, 11 and 13 survive.
These terms are governed by the laws of the Emirate of Ras Al Khaimah and the federal laws of the United Arab Emirates, and the courts of Ras Al Khaimah have exclusive jurisdiction — except where the mandatory consumer law of your country of residence gives you the right to bring proceedings in your local courts, which it may.
We may update these terms; the current version is always on this page with its effective date. Continued use after a change means you accept it. If you do not, stop using the app and cancel your subscription.
FaceyIT FZ-LLC
Compass Building, Al Shohada Road
Al Hamra Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates
[email protected]