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Everything you need to get the most out of Teluma. Can’t find your answer? Email us — a real person replies.
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Frequently asked questions
What is Teluma?
Teluma is a native iOS IPTV player. It lets you watch television from playlists that you provide. Teluma includes no channels of its own — you bring your own M3U/M3U8 playlist URLs from a provider you are entitled to use, and Teluma gives them a fast, modern interface with a program guide, catch-up, favorites and more.
Does Teluma come with channels or a subscription to content?
No. Teluma is a player only. It does not sell, host, or provide any TV content, channels, or streams. You must already have your own legal playlist to use it.
How do I add my playlist?
Open Settings → Sources, tap add, and paste your
M3U / M3U8 playlist URL. Teluma parses the categories, channel logos, and any embedded EPG link automatically. You can add multiple playlists.Which playlist formats are supported?
Standard
M3U / M3U8 playlists over HLS. Teluma reads common extended attributes such as channel logos (tvg-logo), groups, EPG IDs (tvg-id), the guide link (url-tvg), and catch-up tags.How does the TV guide (EPG) work?
If your playlist advertises a guide link, Teluma adds it automatically. You can also add an XMLTV source manually in Settings → EPG Sources (gzip-compressed
.xml.gz guides are supported). The Guide tab shows now & next with live progress and a 7-day schedule, with all times converted to your device’s timezone.What is catch-up, and why don’t I see it on every channel?
Catch-up lets you replay programmes that already aired — up to 7 days back. It only works for channels whose provider supports an archive and advertises it in the playlist. If a channel has catch-up, past programmes in the Guide become tappable; if not, the option won’t appear.
How do subscriptions and the free trial work?
Teluma may offer auto-renewable subscription plans with a free trial for new users. Payment is handled by Apple through your App Store account; billing starts when the trial ends unless you cancel first. See the Terms of Use for details.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone open Settings → [your name] → Subscriptions, select Teluma, and cancel there. Note that deleting the App does not cancel an active subscription.
How do parental controls work?
In Settings → Parental Control you can set a 4–6 digit PIN and lock specific categories. Locked categories require the PIN before playback. The PIN is stored securely in the iOS Keychain and never leaves your device.
A channel shows a black screen or won’t play.
Because streams come directly from your provider, playback depends on their server and your connection. Try: confirm the playlist URL is still valid and not expired, check your internet connection, and test the same stream in another player. If other channels from the same playlist work, the issue is usually with that specific stream on the provider’s side.
Which languages does Teluma support?
English, Русский, and العربية — with full right-to-left (RTL) layout for Arabic. You can switch language live in Settings without restarting the App.
What data does Teluma collect about me?
None. Teluma has no accounts, no analytics, and no ads. Your playlists and preferences stay on your device (and optionally your own iCloud). Read the full Privacy Policy.
Still stuck? We’re happy to help.
Email [email protected]